Customer Support and Casino Services

We're here to help 24/7 - Contact us by phone, fax, email and live chat.

Casino Del Rio holds your comfort and desire to enjoy online gambling safely as a top priority. This is why we provide our widely accessible and efficient customer support services 24/7. We're ready to receive and address your questions, concerns and issues via email, telephone, online chat, postal mail or fax. Just follow these easy steps to get in touch with us:

1) Download and install the Casino Del Rio software to your computer.
2) Register your new player account.
3) Navigate to the ‘online support’ section located in the casino lobby.
4) Select your preferred method of communication, e.g.: online chat.
*Be sure to provide your username when contacting our support staff members.

Telephone: International: +63-2756-7824

UK Toll Free: 0800-047-0594

Canada Toll-free: +1-888-332-9583


International: +632-756-7813

UK Toll Free: 44-20-7900-6726

Canada Toll-free: 1-866-549-0763


[email protected]

[email protected]


Begin a LIVE chat with one of our support specialists by downloading our free software here.


Casino Del Rio, P.O. Box 1263 Makati Post Office, Gil Puyat Avenue, Makati City, Philippines


Answers to the most common questions asked by British players can be found in our FAQ page.

Have you heard about our latest bonuses, special offers, and promotions for British players?

Are you aware of your current account status?

Casino Del Rio keeps all our British players up to date on the latest bonuses, tournaments, promotions, events, updates, raffles and important personal information via email. To make sure you don’t miss out on any of these important bulletins, you’ll want make sure your email’s anti-spam filter doesn’t keep you from receiving our messages. Don’t let one bonus slip through your fingers, add us to your safe senders list today!

To learn more about your account’s status, special bonuses, withdrawals and promotions, click here.